Returns Policy

At SOLVARNETHIS, we believe in providing our customers with the best possible shopping experience, which includes a straightforward and fair returns policy.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products must be in their original condition, unused, and with all tags and packaging intact.
• Certain items, such as perishable goods or custom products, may not be eligible for return.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] with your order number and reason for return.
2. We will provide you with a return authorization and instructions on how to send your item back to us.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
4. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Refunds

Refunds will be processed within 7-10 business days after we receive your returned item. The time it takes for your refund to show up on your account will depend on your payment provider.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

Shipping

To return your product, you should mail your product to: SOLVARNETHIS Returns, 1234 Elm Street, San Francisco, CA 94103, USA.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions about our returns policy, please don't hesitate to contact us at [email protected].